Box Office
PLEASE NOTE: All purchases are non-refundable and non-transferable.
We occasionally experience technical difficulties with our online registration. If your transaction fails, please contact the box office and we will reserve tickets for you.
Find Us
Buy Tickets OnlineOur box office is located in the lobby of the theatre, Freedom Hall, in the RNT building at Trinity Western University (once you're on campus, you'll be turning right on East Road - follow the red SAMC Theatre signs). For show information and tickets, please email us at: twuboxoffice@gmail.com
Online
Buy tickets at your convenience through our secure online order system. Online sales close 12 hours prior to each performance.
Please phone or email the box office for questions on "Sold Out" status. Sometimes tickets are still available, but not online.
In Person
Regular hours are:
- Mon, Thurs| 11am - 12pm
- Tue, Wed, Fri | 12 - 1pm
The box office also opens 1.5 hours before each performance.
By Phone
604-513-2121 extension 3872
Pay by phone with Visa or MasterCard. If you reach our voice mail, please be aware that response may take up to three days, depending upon your requested performance.
Group Rates
Available for parties of 10 or more, for evening performances only. Contact us for details, or send requests to twuboxoffice@gmail.com (please include your phone number).
Payment Options
Tickets can be purchased at the door with cash, cheque, debit, Visa or MasterCard.
Sold Out Performances
SAMC Theatre shows frequently sell out, so we encourage patrons to book ahead. To prevent overselling, often online sales are suspended while a limited number of seats are still available. Please contact us if tickets are not available online.
If a show is sold out, and you would like to be on a waiting list, please call or email our box office. WE WILL NOT CONTACT YOU. The waiting list is conditional upon patron "no-shows," which cannot be determined until 10 minutes before curtain. If you are on the waiting list, you must show up and confirm with the box office that you are waiting. We cannot guarantee admission.
Picking Up Tickets
Your tickets will be available at the box office on the night of the performance. We advise that you arrive at least 30 minutes before curtain. You can also pick them up during regular box office hours. Please have your credit card and ID available for verification.
Seating
General seating only. The theatre opens approximately 20 minutes before curtain.
Latecomers
Due to the configuration of the theatre space, latecomers cannot be admitted until intermission. Please allow enough time for parking and/or picking up tickets as exceptions cannot be made.
Parking
All parking on campus is by permit or paid parking 24 hours a day, 7 days a week. Purchase a ticket at the kiosk just past the welcome booth, then follow the "SAMC Theatre" signs to the appropriate parking lot. For more info, click here.
Notes
- Student rates also apply to seniors (65+).
- Plan to arrive at least 30 minutes prior to performance.
- Please mention any special needs when calling to reserve your tickets.
- In consideration of actors and other patrons, infants and children under 5 will not be admitted to performances.
- In the event of a sold out performance when there are patrons waiting, unclaimed tickets may be released for resale 10 minutes before curtain.