Trinity Western University


Whether you're angry at your computer or excited to finally find some answers, you've come to the right place. Welcome to the Trinity Western University Helpdesk page, where we will do our best to resolve all of your technology-related issues as quickly and thoroughly as possible. Please check out our Helpdesk Etiquette page to ensure your future tickets will be met with the friendliest of responses.

Submit a Request

Go to to create a ticket. You can specify the intended department and urgency, so please be as specific as possible.


If you have any questions about the TWU system that require step-by-step answers, feel free to check out our Helpdesk Frequently Asked Questions page.

Contact Us


Phone: (604) 882-4357

Location: Lower Mattson Centre

Hours: Weekdays from 9am-12pm, 1:30pm-5pm


TWU's Helpdesk Coordinator

New Ticket

Hi! Chris Nash here. Red and white are the colours to remember if you need IT help. Just click on the Helpdesk Bubble on any of our IT pages and a new ticket will be created for you to contact us with any questions you may have. Thanks, and have a great day!