NEW STUDENTS

CANCELLING A HOUSING APPLICATION

If you need to cancel a housing application, please go to your student portal and under the Housing tab, fill out the Housing Cancellation form.

RETURNING STUDENTS

CANCELLING AN APPLICATION AND DEPOSIT REFUND DEADLINES

To receive a refund of your housing deposit, you must cancel your application by the following dates:

ROOM & BOARD

• Fall Semester: June 1st for a full refund. Please fill out the online Housing Cancellation form by the deadline. Late cancellations will forfeit $500 housing deposit. For FA20, there will be exceptions made to this policy – please contact housing@twu.ca for more info.
• Spring Semester: December 1st for a full refund. Please fill out the online Housing Cancellation form by the deadline. Late cancellations will forfeit $500 housing deposit.

APARTMENTS

• Fall Semester: Once apartment placements have been selected, the housing deposit is not refundable. For FA20, there will be exceptions made to this policy – please contact housing@twu.ca for more info.
• Spring Semester: December 1st for a full refund. Please fill out the online Housing Cancellation form by the deadline. Late cancellations will forfeit $500 housing deposit.

Note: Housing deposits will be applied as a payment to student accounts after add/drop of the Spring semester. If you are withdrawing from TWU and require a refund, please submit a helpdesk request.