twu.ca/helpdesk

Free network access is available to all students. Students living on campus have access to both wired (by request) and wireless networking options, while commuting students can access our wireless network throughout campus.

Please note that the use of 2.4GHz cordless phones, wireless speakers, and wireless hubs is prohibited as they directly interfere with the wireless network, disabling access for all users in that area.

The University understands that materials accessed through the network are generally used for academic purposes and also recognizes the recreational value of the network. All community members are prohibited from viewing pornography, hate literature, and any other material in opposition to the Student Code of Conduct or policies and guidelines of the University. Use of the University’s network constitutes acceptance of the University’s full network use policy.

Assistance is available for networking, email, and other electronic services through the web-based helpdesk or by calling ext. 4357 (on campus) or 604-882-4357 (off campus).