twu.ca/helpdesk

General maintenance and custodial services are included within annual housing fees. As needed, maintenance will fix toilets, unclog shower drains, and repair broken furniture, windows, sinks and shower taps, appliances, lights, door locks, etc.

To submit a request for maintenance or custodial assistance, contact the Facility Services Helpdesk or call ext. 3515 for emergency maintenance and follow the prompts.

For urgent custodial requests, call Security at ext. 2099.