twu.ca/helpdesk

General maintenance and custodial services are included within annual housing fees. As needed, maintenance will fix toilets, unplug shower drains, repair broken furniture, broken windows, sinks and shower taps, appliances, lights, door locks etc. 

To submit a request for maintenance and/or custodial assistance please access the Facility Services Helpdesk at twu.ca/helpdesk or call ext. 3515 and follow the auto prompts. 

For emergency maintenance or custodial requests call ext.3515 or Security at ext. 2099 for immediate assistance.