In more serious cases, the formal accountability process will be enacted. The formal accountability process often begins when a community member becomes aware of an alleged violation of the Student Code of Conduct and/or policies and guidelines of the University either through firsthand knowledge or by report of an incident. It may also begin when the seriousness of an allegation warrants immediately moving to the formal accountability process or if a problem persists and cannot be solved through the informal accountability process.

Stage One

A  Community Life staff member may make the decision to move a case from informal accountability to the formal accountability process. When this decision is made, students who have been named in the allegation of misconduct will be informed that the allegation is being investigated.  Pertinent information is collected to determine if there is sufficient cause for accountability action.

It is the responsibility of Community Life staff members, either individually or through the formation of an ad-hoc committee (the Student Life Conduct Committee, or SLCC) to receive complaints and investigate possible violations of the Student Code of Conduct and/or policies and guidelines of the University. In the event that of the Community Life staff member/SLCC, at their sole discretion,believes that additional action is required, they will schedule an interview with the student and other parties affected by, involved in, or with knowledge of the incident as required.

Written confirmation of the date and time of the interview will be sent to the student's University email address. Students are responsible for all communication that is sent to their University email address.

At the same time the student will be informed of the availability of a counsellor, who may be seen in confidence and at no cost for personal support through the accountability process. Additionally, the student may contact the TWUSA Ombudsman, who will be a resource to the student through the process and provide support as needed. This service is free and completely confidential.

Once the investigation is complete, the Community Life staff member/SLCC will either render a final decision regarding the outcomes of the formal accountability process or submit the matter to the VP of Student Life under Stage Two.

If a decision is rendered, it may be appealed by the student in writing to the VP of Student Life within one week of being informed of the decision. A $100 administration fee is required prior to consideration and will be refunded if the original decision is overturned. The original decision will remain in effect pending the outcome of the appeal process.

Stage Two

The Community Life staff member/SLCC, at their sole discretion, may refer the matter to the VP of Student Life (e.g., in the case of repeated or multiple offences; if the student has made deceptive or dishonest statements at the interview; or due to the grievous nature of the violation). The VP of Student Life, at his/her sole discretion, will either render a decision or refer the matter to the University’s Accountability Committee.

If referred to the University’s Accountability Committee, the VP of Student Life will schedule a meeting and notify the student in writing of its date and time, and of the student’s rights and responsibilities.

Decisions of the VP of Student Life or the University’s Accountability Committee may be appealed by the student in writing to the Office of the President within one week of being informed of the decision. A $100 administration fee is required prior

to consideration and will be refunded if the original decision is overturned. The original decision will remain in effect pending the outcome of the appeal process.

Community members working directly with students in leadership or representative roles may be notified of violations or incidents involving a student within their care.