WHAT ARE THE BENEFITS OF HEALTH SERVICES?

The Wellness Centre encourages developing a healthy lifestyle and recognizes there are times, especially during university life, when maintaining balance in life is difficult. The physicians and nurse are available to discuss key wellness issues such as nutrition, exercise, stress management, depression, sexual health, etc. There are also pamphlets and reading material in the waiting room that you may find helpful.

Who Can access Services?

Health Services are available to all TWU students, staff and faculty. For students our doctors can be your “family doctor” while you are in school. For faculty and staff, our doctors can provide urgent or intermittent care, but are not to replace your family physician.

What Services are offered?

  • The usual services provided by your family doctor, such as diagnosis and treatment of acute and chronic illnesses
  • Minor injuries including stitches and uncomplicated fractures
  • Special interests: mental health, sports related injuries, allergy shots
  • Women’s Health
  • Minor treatments such as wound care
  • Lab services such as blood tests, urine tests, STI, and pregnancy testing. (Please note while blood work is collected by nursing services, usually a physician must complete the necessary paperwork as part of an assessment visit first)
  • Immunizations

We are happy to chat about any wellness issues or concerns you may have. Talking to the nurse is a great place to start if you are unsure of what is going on and whether to seek medical or counselling support.

WHEN IS A PHYSICIAN OR NURSE AVAILABLE?

Trinity Western’s campus physician and nurse are available Monday to Friday from 9 a.m. 12 p.m. and 1 - 4:30 p.m. during the regular university semester. (*This includes Reading break)

DO I HAVE TO BOOK AN APPOINTMENT?

You can now book an appointment online or by phone through the Wellness Centre front desk staff (604.513.2024). Same day drop-in appointments are not guaranteed and will only be available on a first come, first serve basis as the pre-booked schedule allows.

IS THERE A FEE TO SEE THE DOCTOR OR NURSE?

Every Canadian resident is required by law to have provincial medical insurance. This entitles you to be treated at any clinic, hospital or lab in Canada free of charge, for most services, including the medical clinic in Trinity Western’s Wellness Centre.

Some medical services such as physicals for non-medical reasons (i.e. sports, mission trips, work or driver’s license requirements) are not covered by provincial health insurance and will be charged to the patient as per the rates below. Here is more information regarding BC medical insurance.

Fees for private or services not covered by provincial health insurance:

Doctor’s Office Visit $50
Physical Exam $95

HEALTH CARDS

Please remember to bring your health card with you when visiting the Health Services. Proof of insurance is required to avoid being billed for insured services.

IS THIS A CONFIDENTIAL SERVICE?

Health Services will maintain strict confidentiality regarding all of your health concerns. All records within Health Services are confidential. Personal information can only be released with your written consent. Exceptions are only made in the case of life threatening emergencies or as required by law and/or public health regulations.

AFTER HOURS CARE

If you have a medical problem that you feel cannot wait until our next regular office hours, here are some options for you:

  • Visit www.healthlinkbc.ca or dial 8-1-1HEALTHLINKBC is a Non Emergency Resource designed for residents of BC.
  • The emergency department at Langley Memorial Hospital  is open 24/7 and has a "fast track" for urgent minor problems as well as usual emergency room care.
    • Langley Memorial Hospital, 22051 Fraser Hwy, Langley BC          604.534.4121
  • Campus security provides 24/7 First Aid coverage for the campus -call security at 604 513-2099 or Campus Security
  • One of the nearby "walk-in" clinics are available for minor problems up to ~ 9PM