Graduate Certification: Online Learning & Facilitation

This 3-course program teaches professionals across disciplines the methods and techniques of online and hybrid learning, enabling participants to create transformative learning experiences by applying the use of technology, time, and physical space to support practical learning outcomes. This certification teaches participants to identify and incorporate appropriate digital platforms and resources (i.e. Zoom) to create and sustain a participatory learning environment that supports critical and creative thinking in a variety of disciplines.

This stand-alone certification serves as the foundation for the Graduate Certificate in Adult Learning: Coaching & Facilitation, which can be achieved with only 2 additional courses. These courses can also be applied towards achieving a Masters of Arts in Leadership.


Learning Outcomes

Specific learning outcomes from this certification include:

  • Planning appropriate group processes to support transformative learning
  • Identifying a variety of facilitation and coaching methods and techniques 
  • Demonstrate effective facilitation and coaching communication skills
  • Developing competency in creating inclusive learning environments of safety and trust

Admission Requirements

  • IELTS 7.0 or equivalent



Learners are introduced to principles and practices of adult education. Focusing on facilitation methods and instructional design, this course develops practical skills necessary to teach adults. Whether in a classroom, other formal learning context or workplace, the class will explore how leaders are all teachers. This course equips leaders to facilitate transformational learning experiences that are leaner-centered, supportive, well-organized and based on critical inquiry in the context of practice.

LDRS 662 – Intercultural Communication and Facilitation

Learners will analyze personal cultural values and beliefs, expanding their cultural self-awareness and cultural competency. Learners will examine implicit biases in educational structures and processes, assess culturally-inclusive theoretical perspectives, analyze inclusive pedagogy, and explore global Indigenous perspectives on teaching and learning. Learners will develop and apply practical strategies to create culturally-inclusive learning environments and learning activities and establish and develop meaningful intercultural communication and relationships, applying coaching/facilitation skills to engage all learners in authentic learning experiences.


Examines the theoretical foundations and professional practices of coaching learners in blended-learning environments with an emphasis on facilitating transformational learning experiences. The intersection of adult learning, educational technology, and international education thought is investigated in relation to the development of effective strategies for coaching learners within the emerging context of technologically distributed global higher education. Projects develop digital literacy skills, including the use of communication, collaboration and publishing tools; and media literacy, including knowledge of copyright, open licensing, and digital citizenship.

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