Mental Health Services

University life is intellectually and emotionally challenging.

Our Registered Clinical Counsellors and Interns are here to help you navigate your time here at TWU and maximize your success. Meet our team.

Specialized Services

Student Leaders who are concerned about a student and unsure of how to respond or would like to debrief a situation can access a free 30-minute consultation appointment with one of the Counselling team. The goal of this service is to help you sort out the relevant issues, explore alternative approaches, and identify useful resources.

To request a consultation please call the Wellness Centre front desk at 604.513.2100.

Emotional Wellbeing Group

Discussions on Anxiety

Hosted by: Dan (Clinical Counsellor) & Andrew (Associate Counsellor)

When: Wednesdays, 6:30 - 8 p.m. weekly, beginning February 7, 2024

Where: the Well, located in Douglas

Description: Join us for an enriching 8-week emotional wellbeing group dedicated to addressing the challenges of anxiety. Our mission is to provide a supportive environment, valuable resources, and a sense of belonging for individuals grappling with this issue. Navigating anxiety can be a hard journey, but it becomes more manageable when shared with others. Be part of our community and discover a nurturing space where you can acquire insights, engage in self-discovery, and embark on your healing journey.

Cost: Free for students

To register for the group email:

Mental Health Wellbeing Group

Understanding ADHD

Hosted by: Reagan (Associate Counsellor) & Katie (Associate Counsellor)

When: Thursdays, 6 - 7:30 p.m., weekly, beginning February 8, 2024

Where: The Douglas meeting Rm, located in Douglas

Description: ADHD. A term that most of us are familiar with but many of us may not fully understand. Whether you have been diagnosed with ADHD, think you may have ADHD, or feel curious about ADHD, this group may be for you! Join Associate Counsellors, Katie and Reagan for an 8-week psycho-educational group about Attention Deficit Hyperactivity Disorder. Through education, activities, and connection, we hope to introduce self-understanding and confidence in living with ADHD. Our aim is to create a caring and curious space where you can gain insight and foster community each week.

Cost: Free for students

To register for the group email:

Client Policies & Procedures

Find more information about our services, their benefits, our commitment to confidentiality and other policies under our Frequently Asked Questions section.

In-person or video counselling services are available to TWU students living in Canada except those located in Alberta, Ontario (excluding LLC students), Quebec, Nova Scotia or New Brunswick as those provinces have different regulations.

We offer the same services to TWU employees as we have capacity and encourage you to inquire with us about options as well as our referral list.

We cannot offer remote services to students located outside of Canada but our web-based, peer service, TalkCampus is accessible worldwide 24/7 in multiple languages.

TWU Students pay a reduced fee for counselling as the university heavily subsidizes these services.

Sessions 1-6: $25/session with a Registered Clinical Counsellor (RCC) or $20/session with a Graduate Student Intern.

Session 7+: $35/session with an RCC or $25/session with an Intern

TWU employees are charged $100 per counselling session; those eligible for TWU’s group health plan have access to coverage for counselling through Canada Life up to $300/year. Please check your employee Benefit Booklet for additional coverage details or reach out to your People & Culture representative for more information. 

Additionally, all employees have access to free support and counselling through TELUS Health, which is offered 24/7/365 either virtually, online or in-person. Please use this link to access these services (Username: "TWU" | Password: "EFAP").

Where To Find Us

The Wellness Centre is located on the 2nd floor of Douglas, beside the West Coast collegium.

Counselling Hours:

9am–12pm and 1–4:30pm, Monday–Friday, excluding holidays.


Request an appointment by filling out the online Intake Form.