Associate Professor of Nursing

School(s)

Department(s) or Program(s)

Biography

Dr. Wolff, formerly Director – Clinical Education, Professional Practice at the Fraser Health Authority, has collaborated with the TWU School of Nursing in various ways since 2008.  She joined TWU School of Nursing in the Fall 2018. Dr. Wolff’s expertise and contributions to both the practice and discipline of nursing, and to healthcare services broadly in the region, are remarkable. Dr. Wolff has worked in all sectors of practice: education, regulatory, research, and practice. Passionate about undergraduate, graduate, and ongoing post-licensure education, Dr. Wolff has sought to support new graduate nurse transition, educator/clinical teacher development, specialty education, and practice changes.  In her Director role, she delivered regional strategic planning, development, implementation, tracking, and evaluation of inter-professional clinical education programs / services for healthcare professionals and health sciences students. Dr. Wolff is a Certified Health Executive with the Canadian College of Health Leaders.

She is an outstanding scholar who brings research and evidence together with clinical practice for sustainable adoption.  She holds numerous research awards and is networked across the province and the country. Dr. Wolff’s academic contributions to graduate students has been as guest lecturer and capstone projects for thesis and major papers (co-supervisor or committee member). Notably, she has shared her own dataset with two nursing students who are conducting secondary analysis for their theses.  Her methodological expertise and her professional connections fill a unique niche in the School of Nursing.

To find out more visit https://www.linkedin.com/in/angela-wolff/

Research & Scholarship

Developed program of research in education and health human resources planning / management of health care providers in two areas of study

  • Retention by mitigating negative collegial behaviours, embracing diversity, fostering quality work environment where providers work and students learn, and developing leaders for positive work / learning environments
  • Recruitment by building capacity for students in health system, preparing newly graduated nurses for practice, creating effective programs for students transitioning to professional roles
Key Theory / Methodology Qualitative (grounded theory, interpretive description), Quantitative (all), Mixed Methods, Delphi Process, Logic Model, social identity theory, job-resources-demand theory, patient-oriented
Analytical Techniques Advanced Statistical Courses (hierarchal linear modelling, multivariate statistics, factor analysis, latent variable modelling), Multi / Bivariate Analysis, analysis techniques that align with the qualitative methods used (thematic and conceptual analysis)
Research Specialization Keywords Health human resource planning, health services research, work/practice environments, work condition, professional practice, survey design and questionnaire development, latent variable modeling/ hierarchal linear modelling, structural equation modeling, psychometric assessment and instrument validation, factor analysis (exploratory  and confirmatory), multiple linear regression, scoping and systematic review, qualitative interviews, focus groups, knowledge -translation (integrated and end-of-grant), grounded theory
Areas of Research Nursing, Health Human Resource Planning, Change Management (Structural, Technological and Cultural), Educational Approaches, Intergenerational Relations, Adult Education and Continuing Education, Behavioral Problems in the Workplace, Work Environment, Learning Environment
Research Interests Burnout, retention/turnover and recruitment, generational differences, organizational behaviour, diversity, workforce development, social aspect of workplace, interpersonal conflict, interprofessional practice, negative workplace behaviour, bullying, ostracism, incivility, respect in workplace, new graduate nurse, specialty focus of practice, student placement capacity, nurses' work values, quality learning and work environments, education competency assessment tool, learning environment, leadership development, organizational culture, empowerment/influence in practice, engagement, behaviour change in practice
Fields of Application Nursing, Leadership, Education, Health System Management, Organizational Structures / Psychology
Collaborators Academic, government, decision-makers, regulatory, union, and practice sectors

Research

CURRENT ACTIVITIES

Supporting Quality of Life Assessments of Frail Older Adults and their Family Caregivers (2018 to 2020) | Principal Investigators: R Sawatzky & K Schick-Makaroff | Role: Co-Investigator | Funder: Canadian Fraility Network, Catalyst Grant Competition | $99,937

COMPLETED ACTIVITIES

EMPOWER: Enabling and Motivating Productive Organizations, Wellness, Engagement, and Resilience (Phase 1) (2016-2017) | Principal Investigator: A Day | Role: Organizational Partner | Funder: SSHRC & CIHR Partnership Grant, Healthy & Productive Work Initiative | $148,260

Understanding the Factors the Promote Long-term Retention of RNs in Critical Care and Emergency Departments (2014-2016) | Principal Investigators: K Scarborough & M VanOsch | Role: Mentor | Funder:  Fraser Health Authority, Seed Grant | $ 5,000

Positive and Negative Behaviours in the Workplace (2013-2015) | Principal Investigator: J Almost | Role: Principal Knowledge User | Funder: CIHR Scoping Review | $50,000

Impact of Overcapacity on the Quality and Safety of the Practice Environment for Nurses in BC Hospitals (2013; cancelled) Name (yr) | Principal Investigator: M MacPhee | Role: Co-Investigator | Funder: MSFHR Commissioned Research | $150,000

GET – Geriatric Education & Training Program for Acute Care Nursing (2011 to 2013) |Principal Investigators: J Baumbusch & M Shaw | Role: Co-Investigator | Funder: MSFHR, BC Nursing Research Initiative | $151.400

PLACES – Placements for Learners: Assessing Capacity and Effectiveness of Clinical Sites (2012-2015) | Principal Investigators: L Currie, A Wolff, G Mickelson | Funder: MSFHR, BC Nursing Research Initiative | $240,100

New Graduate Nurse Retention: A National Study of Factors Influencing New Graduate Nurses' Job and Career Transition in the First Two Years of Practice (2012 to 2015) | Principal Investigator: H Laschinger, B Foster, G Cummings & M Leiter | Role: Knowledge User | Funder: CIHR, Partnerships for Health System Improvement | $350,000

Validation of the Educator Competencies Assessment Tool Study (2011-2014) | Principal Investigator: A. Wolff | Funder: Fraser Health Authority, Strategic Imperatives Grant | $ 10,000

Validation of the Educator Competencies Assessment Tool Study (2011-2014) | Principal Investigator: A. Wolff | Funder: Western Regional Canadian Association of Schools of Nursing | $ 5,000

Validation of the Educator Competencies Assessment Tool Study (2011-2014) | Principal Investigator: A. Wolff | Funder: UBC Schools of Nursing Grant | $ 3,000

ESPN – Enhancing Student Placements in Nursing by Understanding the Barriers and Facilitators (2011-2013) | Principal Investigator: A Wolff | Funder: Fraser Health Authority, Strategic Imperatives Grant | $10,000

Validation of the Contemporary Work Values Scale (2009-2010) | Principal Investigator: A Wolff | Funder: UBC School of Nursing, Katherine McMillan Director’s Discretionary Fund | $2,000

The Prevalence of and Outcomes Associated with Ostracism in Healthcare Workplaces (2009-2010| Principal Investigator: A Wolff | Fraser Health Authority, Strategic Imperatives Grant | $10,000

Validation of the Contemporary Work Values Scale (2009-2010) |Principal Investigator: A Wolff| Funder: Fraser Health Authority, Seed Grant | $5,000

Age Cohort Effects among Registered Nurses Working at an Urban Community Hospital (2008-2009) | Principal Investigator: A Wolff| Funder: Sigma Theta Tau International, Research Grant | $5K

Understanding the Influences of Diversity on the Nursing Workforce (2006-2008) | Principal Investigator: A Wolff| Funder: UBC School of Nursing Katherine McMillan Director’s Discretionary Fund | $2K

Education

Doctorate of Philosophy in Nursing (PhD), University of British Columbia, Vancouver, BC, Canada
Dissertation: Do relational differences in demographics and work values result in conflict and burnout in the nursing workforce? 

Master of Science in Nursing (MSN), University of British Columbia, Vancouver, BC, Canada
Thesis: The process of maturing as a competent clinical teacher

Bachelor of Science in Nursing (BSN), McMaster University, Hamilton, ON, Canada

Awards & Honors

•    Excellence in Research, College of Registered Nurses of British Columbia (2014)
•    Alumni Award of Distinction, University of British Columbia School of Nursing (2013)
•    Research Salary Award, Fraser Health Authority (2012), $20,000
•    Award for Leadership in Advancing Inter-professional Education and Professional Development, University of British Columbia College of Health Disciplines (2011), $500
•    Outstanding Dissertation Award, University of British Columbia (2009), $500
•    Doctoral Graduate Student Research Award, Xi Eta Chapter, Sigma Theta Tau International Honor Society of Nursing (2007), $1,500
•    Summer Program in Data Analysis on Structural Equation Modeling (2006), Institute for Social Research, $900 
•    Doctoral Award, Michael Smith Foundation for Health Research, (2005), $60,000
•    Doctoral Fellowship, Social Sciences and Health Research Council of Canada (2003), $59,000
•    Dr. Alice Girard Fellowship, Canadian Nurses Foundation (2002), $6,000
•    Wyness Graduate Scholarship in Nursing, University of British Columbia (2002), $5,500

Recent Publications

JOURNALS

Van Osch, M., Scarborough, K., Crowe, S., Wolff, A.C., & Kirkham, S. (2018). Understanding the Factors that Promote Long-term Retention of RNs in Specialty Areas of Practice. Journal of Clinical Nursing, 27(5-6), 1209-1215. doi: https://onlinelibrary.wiley.com/doi/abs/10.1111/jocn.14167

Regan, S, Wong, C., Laschinger, H.K., Cummings, G. Leiter, M, Macphee, M., Rheaume, A., Ritchie, J.A., Wolff, A.C., et al. (2017). Starting out: Qualitative perspectives of new graduate nurses and nurse leaders on transition to practice. Journal of Nursing Management, 25(4), 246–255. doi: https://onlinelibrary.wiley.com/doi/abs/10.1111/jonm.12456

Baumbusch, J., Shaw, M., Leblanc, M., Kjorven, M., Kwon, J., Blackburn, L., Lawrie, B., Shamatutu, M., Wolff, A.C. (2017). Workplace continuing education for nurses caring for hospitalized older people. International Journal of Older People Nursing, 12(4), 1748-3743. doi: https://onlinelibrary.wiley.com/doi/abs/10.1111/opn.12161

Laschinger, H.K.S., Cummings, G. Leiter, M, Wong, C., Macphee, M., Ritchie, J., Wolff, A.C., Regan, S., et al. (2016). Starting out: A time-lagged study of new graduate nurses’ transition to practice. International Journal of Nursing Studies, 57, 82-95, doi: https://doi.org/10.1016/j.ijnurstu.2016.01.005

Almost, J., Wolff, A.C., Stewart-Pyne, A., McCormick, L.G., Strachan, D., D’Souza, C. (2016). Managing and mitigating conflict in healthcare teams: An integrative review.  Journal of Advanced Nursing, 72, 7, 1490-1505, doi: https://doi.org/10.1111/jan.12903

Hayward, D., Bungay, V., Wolff, A.C., & MacDonald, V. (2016). A qualitative study of experienced nurses’ voluntary turnover: Learning from their perspectives. Journal of Clinical Nursing, 25(9-10), 1336-1345, doi: https://doi.org/10.1111/jocn.13210

Almost, J., Wolff, A., Mildon, B., Price, S., Godfrey, C., Robinson, S., Ross-White, A., & Mercado-Mallari, S. (2015). Positive and negative behaviours in workplace relationships: A scoping review protocol. BMJ Open, 5(2), 2, doi: 10.1136/bmjopen-2015-007685

Houshmand, M., O’Reilly, J., Robinson, S.L., & Wolff, A.C. (2012). Escaping bullying: The simultaneous impact of individual and unit-level bullying on turnover intentions. Human Relations, 65(7), 901-918, DOI: https://doi.org/10.1177/0018726712445100

Wolff, A.C., Ratner, P.A., Robinson, S.L., Oliffe, J.L., & McGillis Hall, L. (2010). Beyond generational differences: A literature review of the impact of relational diversity on nurses’ attitudes and work. Journal of Nursing Management, 18, 948-969, doi: https://doi.org/10.1111/j.1365-2834.2010.01136.x

Wolff, A.C., Regan, S., Pesut, B., & Black, J. (2010). Ready for what? An exploration of the meaning of new graduate nurses’ readiness for practice. International Journal of Nursing Education Scholarship, 7(1), Article 7, doi: https://doi.org/10.2202/1548-923X.1827

Wolff, A.C., Pesut, B., & Regan, S. (2010). New graduate nurse practice readiness: Perspectives on the context shaping our understanding and expectations. Nurse Education Today, 30(2), 187-191, doi: https://doi.org/10.1016/j.nedt.2009.07.011

Wolff, A.C., & Ratner, P.A. (1999). Stress, social support, and sense of coherence. Western Journal of Nursing Research, 21(2), 182-197, doi: https://doi.org/10.1177/01939459922043820  


BOOKS / SELECTED CHAPTERS

Wolff, A.C. (2007). Teaching problem-based learning: A model for student-centered teaching. In L.E. Young & B.L. Paterson (Eds.), Teaching nursing: Developing a student-centered learning environment. Philadelphia, PA: Lippincott, Williams and Wilkins.

Young, L.E., Paterson, B.L., Maxwell, B., & Wolff, A.C. (2007). Evidence-based teaching: An overview of theories and research to guide student-centered teaching practices.  In L.E. Young & B.L. Paterson (Eds.), Teaching nursing: Developing a student-centered learning environment. Philadelphia, PA: Lippincott, Williams and Wilkins.

Wolff, A.C., & Rideout, L. (2001). The faculty role in problem-based learning. In L. Rideout (Ed.), Transforming nursing education through problem-based learning (pp. 193-213). Toronto, ON: Jones & Bartlett Publishers.

Wolff, A.C. (2000). The role of the tutor in problem-based learning: An orientation guide for nursing faculty. Vancouver, BC: Wolff Consulting, Ltd. (120 pp.)

Wolff, A.C. (2002).  Educator competencies. In K. O’Shea, K. (Ed.), Staff development nursing secrets (pp. 27-37). Philadelphia, PA: Hanley & Belfus.


REPORTS

Wolff, A.C. (2017, Dec). Continuity across Transitions in Care of Older Adults – Invitational Workshop Report (Knowledge Translation Report). Langley, BC: Trinity Western University, Rick Sawatzky & Kara K Schick-Makaroff (Principal Investigator). [Available upon request]

Registered Nurses Association of Ontario. (2012). Managing and Mitigating Conflict in Health-care Teams (Best Practice Guideline for Healthy Work Environment). Toronto, ON: Author. Available at http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams

Laschinger, H.K., MacDonald-Rencz, S., Cummings, G., Leiter, M., Wong, C.A., Ritchie, J., Regan, S., Rheaume-Bruning, A., MacPhee, M., Wilk, P., Grinspun, D., Young0Ritchie, C., Matthews, S., Burkoski, V., Gurnham, M., Wolff, A., Shamian, J., Hucksterp, S., & Ruffolo, M. (2013). Starting Out: Successful transition and retention in new graduate nurses (Technical Report). London, ON: Author. [Available upon request]

Currie, L.M., Wolff, A.C., & Mickelson, G. (2015, Feb). Placement for Learners: Assessing the Capacity and Effectiveness of Clinical Sites (The PLACES Study) (Research Report). Prepared for the Michael Smith Foundation for Health Research. Funded by the MSFHR.

Wolff, A.C., & Coalition for Entry-Level RN Education. (2007, April). A Survey about Specialty-focused Educational Experiences in Entry-level Registered Nurse Education Programs in British Columbia (Government Report). Prepared for the Coalition on Entry-level Registered Nurse Education (Nursing Education Council of BC, Health Care Leaders Association of BC, and the College of Registered Nurses of BC). Funded by the Nursing Directorate, Ministry of Health.

Wolff, A.C. & Coalition for Entry-Level RN Education. (2007, April). The Meaning of Readiness as it Pertains to Newly Graduated Registered Nurses in British Columbia (Government Report). Prepared for the Coalition on Entry-level Registered Nurse Education (Nursing Education Council of BC, Health Care Leaders Association of BC, and the College of Registered Nurses of BC). Funded by the Nursing Directorate, Ministry of Health.

Wolff, A.C. (1998). Workplace Representative Program Evaluation Report. Vancouver, BC: Registered Nurses Association of British Columbia.

Wolff, A.C., & Clarke, H. (1999). Research-based practice: A resource guide (250 pp.). Vancouver, BC: Registered Nurses Association of British Columbia.

Wolff, A.C. (1998). Student Representative Program Evaluation Report. Vancouver, BC: Registered Nurses Association of British Columbia.


KNOWELDGE TRANSLATION EVENTS

11/2017 Continuity across Transitions in Care of Older Adults – Invitational Workshop

Role: Facilitator and Planner

Target Stakeholder: Knowledge users. Decision-makers, leaders, government, patients / family-care providers, and other stakeholders

Principal Investigators: Dr. Rick Sawatzky, Lena Cuthbertson, and Dr. Kara Schick-Makaroff

Aim: The overall purpose of the event was to engage knowledge users and other stakeholders to develop evidence- and consensus-based recommendations regarding the selection and use of patient- and family-reported experience and outcome measures (PREMs and PROMs) to enhance continuity across transitions in care for frail older adults who are living at home, and their family members.

06/2013 International Invitational Colloquium New Graduate Nurse Transition Research: What Do We Know and Where Do We Need To Go from Here?

Role: Co-Presenter for Canadian – BC Perspective of Research and Practice about New Graduate Transition

Target Stakeholder: Academic Personnel

Aims: Discuss the findings of the current research related to new graduate transition to the workforce. Create an agenda for future research for evidence-based practice that promotes successful transition of new graduate nurses. Develop a national and international plan for future collaborative work.


SELECTED INVITED PRESENTATIONS

  • Wolff, AC (Feb 2015). Keynote: When I Teach Something, Why Don’t Students Learn? presented at the annual Educator Network Day, Vancouver, BC
  • Wolff, AC (Oct 2014). Panel Member: Practice Ready: Fact or Fiction? presented at the University of Victoria Nursing Adjunct Network and Island Health event, Victoria, BC
  • Wolff, AC (May 2014). Keynote Address: Advancing Nursing Practice presented at the Graduate Student Symposium, University of British Columbia, Graduate Students in Nursing Association (GSNA) in partnership with the School of Nursing, Vancouver, BC
  • Wolff, AC (May 2014). Panel Member: Current trends in nursing: Opportunities for success. Presented at the Xi Eta Chapter Member Engagement Event, Sigma Theta Tau International, Vancouver, BC
  • Wolff, AC & Regan, S (Jun 2013). Canadian – BC Perspective of Research and Practice presented at International Invitation Colloquium on Successful transitions of new graduate nurses: What do we know and where do we need to go from here?, Dr. Heather Laschinger, University of Western Ontario, Arthur Labatt Family School of Nursing, London, ON
  • Wolff, AC (Nov 2012). Panel Member: Leading Nursing Practice through Pedagogy presented at the Marion Woodward Afternoon Session, University of British Columbia, School of Nursing, Vancouver, BC
  • Wolff, AC & Almost, J (Oct 2012). Managing and Mitigating Conflict in Health-care Teams: Healthy Work Environment Best Practice Guidelines presented at the launch of this guideline at the Registered Nurses Association of Ontario’s Healthy Work Environments Summer Institute, Toronto, ON
  • Wolff, AC (Jan 2012). Why Can’t They Be More Like Me? Accepting, Supporting and Appreciating Diversity in the Workplace presented at the International Association of Administrative Professionals Conference, Vancouver, BC

SELECTED PRESENTATIONS

  • Almost, J, Wolff, AC, Mildon, B, Price, S, Godfrey, Ross-White, A & Mercado-Mallari, S (May 2017). A Scoping Review to Synthesize the Literature on Positive and Negative Behaviours In Workplace Relationships paper presented at the Canadian Association for Health Services and Policy Research Annual Conference: Towards an Accord for Change, Toronto, ON
  • Wolff, AC (Jun 2013). Fostering Quality Learning Environments: An Examination of the Impact of Co-worker Mistreatment paper presented at the Canadian Association of Schools of Nursing Annual Conference, Vancouver, BC
  • Wolff, AC, Young, L, Milliken, J, Clauson, M, Frost, L, MacPhee, M, Scarborough, K & Schott, T (Jun 2013). Validation of Competency Assessment Tools for Clinical Educators in Practice and Academic Settings paper presented at the Canadian Association of Schools of Nursing Annual Conference, Vancouver, BC
  • Wolff, AC & MacPhee, M (Jun 2013). Preparing Nurses for Clinical Educator Roles in the Health Care Setting: A Best Practice Model for Success paper presented at the Canadian Association of Continuing Health Education Annual Conference, Vancouver, BC
  • Wolff, AC, Young, L, Milliken, J, Clauson, M, Frost, L, MacPhee, M, Scarborough, K & Schott, T (Jun 2013). Validation of Competency Assessment Tools for Clinical Educators in Practice and Academic Settings paper presented at the Canadian Association of Continuing Health Education Annual Conference, Vancouver, BC
  • Wolff, AC, Scarborough, K, Grady, T, Edge, C & Schott, T (Jun 2013). Building Capacity Among Clinical Educators in Practice: A Success Story paper presented at the Canadian Association of Continuing Health Education Annual Conference, Vancouver, BC
  • Wolff, AC, Schott, T, Clauson, M & Recsky, C (Jun 2013). From Pilot to Province: Implementing the Educator Pathway in British Columbia paper presented at the Canadian Association of Continuing Health Education Annual Conference, Vancouver, BC
  • Wolff, AC, Young, L, Milliken, J, Clauson, M, Frost, L, MacPhee, M, Scarborough, K & Schott, T (Jun 2012). Validation of Competency Assessment Tools for Clinical Educators in Practice and Academic Settings: Round 1 of the Dephi Process paper presented at the NETNEP: Fourth International Nursing Education Conference, Baltimore, MD

Affiliations & Memberships

RESEARCH / ACADEMIC

Affiliated Researcher (2017-current), Fraser Health Authority, Surrey, BC

Clinical Assistant Professor (2010-current), School of Nursing, University of British Columbia, Vancouver, BC

Adjunct Professor (2013-2018), School of Nursing, Trinity Western University, Langley, BC


PROFESSIONAL ASSOCIATIONS

Member, Canadian College of Health Leaders, Ottawa, ON

Member, Association of Registered Nurses of British Columbia, Vancouver, BC

Member, Sigma Theta Tau International, Xi Eta Chapter, Vancouver, BC


PROFESSIONAL QUALIFICATIONS

Certified Health Executive (CHE), Canadian College of Health Leaders, Ottawa, ON

Registered Nurse (RN), College of Registered Nurses of British Columbia, Vancouver, BC

Expertise

Professor, Researcher and Senior Healthcare Leader

Advance Professionals Practice | Link Academia and Practice | Facilitate Practice-Relevant Education

Innovative, practice-orientated and progressive educator with unique capacity to integrate research, education, and practice for evidence-based practice and person-centered care. Combine continuous improvement with spirit of inquiry and strategic mindset to deconstruct and rebuild complex systems, generate ideas, and envision solutions that advance practice and transform systems for better health. Proficiently use data analytics and current evidence to achieve optimal solutions for complex issues in clear, understandable, and actionable steps.

Demonstrated ability to use versatile communication, relational, and leadership skills to foster development of high-performance team members, maintain positive relationships with colleagues and learners, build collaborative partnerships, create quality learning / work environments, and execute strategic programs. Energetic, determined, organized, and detail-oriented individual who takes initiative, ignites innovation, harnesses divergent thinking, and empowers teams to accomplish organizational goals and stay nimble in a dynamic healthcare landscape.

Expertise in:

  • Adult Education, Constructivism, & Pedagogical Theories
  • Research & Evaluation Methodologies
  • Best Practices in Education to Integrate Knowledge Acquisition and Use
  • Organizational Development
  • Curriculum Planning, Development, & Implementation
  • Patient-Centered Approaches to Quality Care
  • Knowledge Translation
  • Transformational Leadership
  • Person-Centered Teaching / Learning
  • Project & Change Management

Selected Accomplishments

RESEARCH AND EVALUATION

  • In non-academic role, developed program of research in health human resources planning / management by serving as principal investigator, co-investigator, knowledge user, and mentor; included receiving funding from multiple national and provincial agencies; supervising graduate students using various research methodologies and integrating the practice perspective; and publishing peer-reviewed articles
    • Conducted large-scale survey research, with response rates between 50 to 80%, by developing user-friendly surveys, using various modes of data collection and applying current evidence
  • Led MSFHR Nursing Research Facilitator Program, providing opportunities for nurses in clinical practice to engage in 11 point of care research projects to answer practice relevant questions, identify gaps in evidence, and implement 5 activities for translating knowledge into practice to improve health and patient care
  • Utilized logic model framework for formative and summative evaluation of education programs / services (Educator Pathway Program), demonstrating achievement of targets and desired goals / objectives
  • Translated knowledge into practice by adopting array of strategies that matched target audience needs and conveyed information in understandable / meaningful ways
  • Challenged current ideology about new graduate nurse “readiness” for practice, completing project to understand perceptions / beliefs from academic, practice, and regulatory perspectives
  • Developed best practice guidelines, participating as member on RN Association of Ontario panel for Managing and Mitigating Conflict in Healthcare Teams and co-authoring peer-reviewed publication
  • Advised on knowledge translation activities and wrote reports geared towards target audience, facilitating uptake and use

LEADERSHIP

  • Managed student practice education for the entire health authority thereby reducing costs, optimizing use of resources, and increasing student placement capacity
    • Created corporate policies, developed practice education webpage, and formed partnerships between academic and practice, ensuring use of Health Sciences Placement Network (HSPnet) for over 8K+ student placements
  • Directed change of the learning management system (Learning Hub) for Fraser Health Authority, in collaboration with provincial partners and internal leaders, providing strategic leadership for needs assessment, development, and implementation while optimizing budget
  • Managed a team, and its growth, through transition of 2 major occurrences of organizational restructuring by communicating and focusing on results, building support, planning and facilitating for success, and monitoring and rewarding progress

CLINICAL EDUCATION STRATEGIC PLANNING AND INNOVATION

  • Designed and implemented continuing education, using leading edge strategies / learning technologies (online learning, web cast, simulation) maximizing access, reducing costs, optimizing resources, and scanning environment for ideas, best practices, and emerging trends that advanced clinical educator practices
    • Provided 15 regional workshops, in person, annually to 700+ participants; received top ratings from participants (95% would recommend education to peers and 96% stated goal of education was achieved)
  • Used Awareness, Desire, Knowledge, Ability, Reinforcement (ADKAR) change management approach to design, implement, and evaluate the interprofessional clinical educator orientation pathway for newly hired clinical educators and their hiring managers, increasing employee retention rate and educator engagement
    • Created orientation process, fostered use of new technologies for education delivery, created user-friendly tools, supported community of practice, and researched / validated self-assessment tools, improving clinical educator competency
  • Transformed clinical educator practice by leading development, implementation, and evaluation of the award-winning, evidence-based Educator Pathway Program, and collaborating with practice, academic, and union partners thereby sustaining delivery for 10 years
    • Implemented knowledge translation activities using knowledge-to-action framework, facilitating uptake throughout provincial health sector for all professions and clinical educators
    • Provided strategic oversight for renewing curriculum and developed partnership agreements for continued delivery
  • Served as change agent, strategically leading a team to achieve 78% expansion in nurses’ enrolment for education to practice in specialty settings by thinking analytically and conceptually, building collaborative partnerships, keeping abreast of current trends, challenging the status quo, and improving processes across systems and stakeholders
  • Enhanced retention and transition support for 625 new graduates and 575 employed student nurses through use of research, adult learning theory, constructivist pedagogy, transition-shock theory, and adoption of continuous improvement philosophy
  • Improved capacity for students and supported learner-centered education, facilitating collaboration, cooperation, and coalitions between Fraser Health Authority and BC lower mainland academic and health authorities

Service

COMMITTEES

2016-2017    Co-chair, Lower Mainland Nursing Clinical Education Steering Committee, Vancouver, BC
2012-2017    Member (Health Authority Provincial Representative), Standards of Education Committee, College of Licensed Practical Nurses of British Columbia, Burnaby, BC
2011-2017    Co-chair, Regional Student Practice Education Advisory Committee, Fraser Health Authority, Surrey, BC
2008-2017    Member, Research Education Planning Committee, Fraser Health Authority, Surrey, BC
2014-2017    Member, Executive Committee of Chinese University of Hong Cong and UBC International Centre on Nursing Leadership, UBC School of Nursing, Vancouver, BC
2011-2017    Co-Chair, Education Pathway Program Operations Committee, Fraser Health Authority / Vancouver Coastal Health Authority (FHA / VCH), BC
2012-2016    Member, Community Advisory Committee, Undergraduate Program, UBC School of Nursing, Vancouver, BC
2009-2016    Co-chair, Lower Mainland Nursing Clinical Education Steering Committee, Vancouver, BC
2012-2015    Member, Provincial Simulation Coordinating Committee, Ministry of Advanced Education and Ministry of Health
2011-2015    Member, Education Pathway Program Evaluation Committee, FHA / VCH, BC
2011-2015    Member, Practice Education Committee, British Columbia Academic Health Council, Vancouver, BC
2010-2015    Co-Chair, Regional Clinical Educator Steering Committee, Fraser Health Authority, Surrey, BC
2010-2015     Member, Lower Mainland Interagency Committee (for Student Practice) , Vancouver, BC
2008-2010    Co-Member, Education Pathway Program Operations Committee, FHA / VCH, BC
2008-2010    Member, Education Pathway Program Evaluation Committee, FHA / VCH, BC
2008-2010    Member, Education Pathway Program Steering Committee, FHA / VCH, BC
2012-2014    Member, Academic Research Committee, Surrey Memorial Hospital, Surrey, BC
2010-2012    Member, Development Panel, Best Practice Guideline on Conflict in the Workplace, Registered Nurses Association of Ontario, Toronto, ON
2000-2010    Member, Advisory Committee, Simon Fraser University Rehabilitation Management Program, Burnaby, BC
2008-2009    Member, Practice Education Committee, British Columbia Academic Health Council, Vancouver, BC
2008-2009    Member, Research Strategic Planning Committee, Fraser Health Authority, Surrey, BC

Courses Taught

TEACHING INTERESTS

My areas of interest is in the field of nursing, leadership, and educator development with particular emphasis on organizational psychology, research / knowledge translation, curriculum development, new graduate nurse transition point-of-care leadership roles, inter-professional practice, and professional practice.

My philosophy of teaching is informed by a constructivist perspective in which learning is an active process that is informed by students’ experiences. I use current evidence about a student-centered approach to meet diverse learning styles/needs. Active strategies utilized seek to engage students in active dialogue, experiential learning, embody a spirit of inquiry , appreciative inquiry, reciprocity, respect, and reflection to promote integration and retention of concepts that are relevant to practice and context. I see myself as the facilitator, resource person, and supporter in your learning process by providing a supportive, hospitable student-centered learning environment.

Current

  • Nursing Inquiry (NURS 540 Statistical Literacy and Quantitative Research)
  • Knowledge Synthesis (NURS 520 Knowledge Synthesis)
  • Leadership (NURS 434 Leadership in Nursing Care; NURS 621 Perspectives on Nursing Leadership)
  • MSN Thesis / Knowledge Translation Projects

PREVIOUS

  • Graduate courses/guest lectures in research (quantitative and qualitative), survey design, evidence-based practice (formulating questions, locating evidence, literature reviews and synthesis), knowledge translation, theoretical foundations of nursing practice, non-traditional roles for PhD prepared nurses, clinical educator role in the practice setting, clinical teacher development, education policy in the health sector
  • Undergraduate courses
    • 1st year: nursing practice, clinical practice (acute medicine), health assessment, nursing theory (ineffective and adaptive responses), communication, professional issues in nursing, anatomy and physiology
    • 2nd year: health and illness transitions, nursing practice, nursing care of individuals within families (child-rearing/child-bearing), nursing trends and issues
    • 3rd year: nursing practice, situational transitions, advanced interpersonal communication skills, community based nursing of families and groups (public health and home care)
    • 4th year:  consolidated practice experience/preceptorship