Ceremony FAQ

All important updates, deadlines, and details about your graduation ceremony will be sent directly to your TWU email. Be sure to check it regularly so you don’t miss any key dates or next steps.

If you haven’t received any graduation-related emails by about a month and a half before the ceremony, feel free to reach out through the Service Hub, we’re happy to help!

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Yes! To participate in the ceremony, all graduands need to register themselves, and guest tickets must be reserved in advance. Please note that the graduation eligibility email you receive is not your ceremony registration. You will receive a separate email with a link to register for your ceremony. Please watch for it and be sure to complete your registration before the deadline to reserve your spot.

We would love for all your guests to celebrate this special milestone with you in person! To ensure fairness and maximize seating for all graduands, guest ticket distribution will follow these phases:
•    Phase 1: Each graduand can register for a maximum of two guest tickets.
•    Phase 2 (one month prior to the ceremony): If tickets remain available after Phase 1 closes, each graduand can register for one additional guest ticket while supplies last. These will be offered on a first-come, first-served basis until remaining capacity is filled.
•    Phase 3 (two weeks prior to the ceremony): If tickets are still available after Phase 2, ticket registration will be opened with no maximum per graduand until supplies last.
Please remind your guests that a valid ticket is required for entry and must be presented at the door for scanning. Children under the age of 2 years do not require a ticket to attend the ceremony.

Guest seating is general admission and available on a first-come, first-served basis. Please note that seating at the front of the venue is reserved for graduands and faculty.

Guest tickets are sent immediately to the email address you entered for each guest during registration. If you'd prefer to keep a copy for yourself, we recommend using your own email and then forwarding the tickets to your guests.

To update a guest’s name, click the “Manage Order” button in your ticket confirmation email. From there, you can edit guest details, and the updated information will appear the next time you open the ticket.

During the online ceremony registration process, graduands will have the opportunity to provide their preferred first and last name. Please note that only first and last names will be read aloud during the ceremony.
 

Graduands are required to register in advance to participate in the graduation ceremony. This allows us to plan effectively and ensure a smooth experience for everyone.

If you missed the registration deadline, you may request to be added to a waitlist. While the Graduation Planning Committee will do their best to accommodate as many waitlisted students as possible, attendance is not guaranteed.

If you prefer to defer your participation to the next graduation ceremony, that option is also available.

In either case, please submit a ticket through our Service Hub , and we’ll be happy to assist you.

No, if you are not attending the in-person ceremony, you do not need to register or notify us. However, we still encourage you and your loved ones to celebrate your achievement by watching the graduation ceremony video, which will be posted online a few days after the event.
 

A graduand is an individual that is eligible to graduate but has not yet graduated. Once your degree has been presented, you become a graduate.

Graduands are required to check in at Student Holding 90 minutes before the start of the ceremony. Late arrivals will not be permitted to participate, so please plan accordingly.

We warmly encourage you to invite your friends and family to celebrate your achievements by watching the graduation ceremony video, which will be emailed to all graduates a few days after the event.

While we would love to offer a live feed, unfortunately, technical challenges prevent us from doing so this time. We appreciate your understanding.

Yes, all parking on campus requires payment and is enforced 24 hours a day, 7 days a week, 365 days a year.

There will be no coat check available at the graduation ceremony. We recommend leaving bags, purses, and coats with family members before entering Student Holding. Please note that students will not be permitted to re-enter Student Holding once they have left, so plan accordingly and consider leaving valuables at home or with your guests.

The length of the ceremony depends on the number of graduands participating. Typically, we aim for each ceremony to run approximately 75 to 90 minutes.

Undergraduate students are eligible to graduate with honours if their grade point average (GPA) places them within the top 20% (Distinction – blue cord) or top 10% (Great Distinction – gold cord) of their graduating class within their school or faculty. Honours cords are awarded based on GPAs calculated after the spring semester.

If you are a graduand or guest with physical accessibility needs or mobility concerns, please open a ticket through the Service Hub  at least one month prior to the ceremony. This will allow us time to make the necessary arrangements to support you.

Artona offers one official photo opportunity with the president during the graduation ceremony. A few weeks after the event, you will receive information on how to view and purchase your photo. Please note that these photos are not free and must be purchased directly through Artona.

Yes, all graduands are required to rent and pay for regalia from Gaspard in advance of the ceremony to participate. The cost of renting regalia is the responsibility of the graduand and requires a valid credit card to reserve. Incomplete orders will not be valid, so please confirm that you have received a receipt from Gaspard.

We strongly encourage you to rent and pay for your regalia at the same time you register for the ceremony, as additional regalia rentals will not be offered on the day of graduation.

Please note that gowns purchased or obtained outside of Gaspard will not be permitted.

This is a fantastic opportunity to meet your alumni team, mingle with fellow graduands, enjoy delicious treats, pick up your regalia in advance, and receive some complimentary goodies. More details about this event will be shared closer to graduation and sent to your email.

As this event is specifically to celebrate graduands, we kindly ask that no additional guests attend.

If you’re unable to attend the Regalia Pickup – New Alumni Celebration, you can pick up your regalia when you arrive at Student Holding, 90 minutes before your graduation ceremony.

Please dress business casual. Sturdy footwear is recommended as graduands will be required to be standing for a long period of time. For our master’s students only; please note that your regalia does not have sleeves; plain dress shirts/blouses with full sleeves is preferred.

The regalia return station will be open for one hour outside of Student Holding  after your ceremony. If you’re unable to return your regalia during that time, it will be your responsibility to contact Gaspard directly and arrange the return of your rental.

Please submit your questions through our Service Hub, and someone will respond to your inquiry in a timely manner.