Frequently Asked Questions: Course Registration & Authorization

How can I get in contact with my advisor or course instructor? You can find your advisor's contact information in the TWU Directory in the Services for You column of the Student Portal.


If I need to change my lab, will that affect the parent course as well? Yes. Even if you need to simply switch from one lab to another, you will need to drop and re-add the main course first, so make sure you plan your schedule accordingly.


What if I can't register for a course? Please submit a Helpdesk ticket and select the Office of the Registrar category. Remember to be as detailed as possible and to include your student number.


What if I can't login to the registration system? Please submit a Helpdesk ticket and select the Office of the Registrar category. Remember to be as detailed as possible and to include your student number.


What if I can't find the course I'm looking for? Please submit a Helpdesk ticket and select the Office of the Registrar category. Remember to be as detailed as possible and to include your student number.


What if I have holds on my account? The Hold should explain how to resolve it, but if you have further questions or it is unclear, please submit a Helpdesk ticket and select the Office of the Registrar category. Remember to be as detailed as possible and to include your student number.