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Leadership & Digital Skills Development

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Making the decision to level up in your career is an exciting step—one that requires the right tools to be successful. With digital business processes evolving at an ever-increasing rate, it’s vital to stay ahead in order to master workflow and lead with confidence no matter what career setting you find yourself in.

TWU’s Leadership and Digital Skills Development Certificate equips you with a combination of strategic insight, leadership capabilities, and digital fluency. The course content provides foundational leadership and digital literacy skills to place you firmly on a pathway to a variety of career options. Whether you have your sights set on mid- or senior-level management, a digital specialist or business strategist role or entrepreneurship in a variety of fields, this self-paced online program will get you well on your way to achieving that goal. You can begin this certificate at any time, giving you even more flexibility to tailor the schedule to your already busy life.

Once your application is submitted, you can begin the course within a few hours.

Start now and take advantage of this introductory offer as intake for the program will close on April 30, 2025.
 

Degrees

Certificate

Program Highlights

  • Delivery

    100% online

  • Flexibility

    3 self-paced courses
    Start anytime

  • Tuition Cost

    $249 per course – special introductory offer

Disclaimer: 
Participation Agreement – Special Introductory Offer

By applying for the Leadership and Digital Skills Development Certificate, you will receive a reduced tuition rate of $747 or $249 per course (regular pricing is $4365 or $1455 per course) while agreeing to actively participate in the program’s feedback activities. Courses are paid for individually and payment is due at the beginning of each course.

Participants will be asked to provide up to four hours of feedback through surveys, focus groups, and walk-throughs. We appreciate your input as it will play a vital role in shaping the future of TWU. 

Learn more about the Refund Policy.

Courses

This introductory course provides the skills needed to confidently navigate digital academic and professional environments. Students become proficient in creating, customizing, and implementing technology-integrated workflows for effective learning and leading. Evaluation of digital tools, platforms, and resources through critical thinking is approached through a lens of Christian ethics and responsibility. The course also highlights the value of creating safe digital communities that embody belonging, connection, and Christian hospitality. 

In this course, students will learn to successfully lead teams through developing a deeper understanding of the characteristics, developmental stages, dysfunctions, norms, and types of teams that exist in various career settings. Students will create innovative and effective strategies for collaborative problem-solving, conflict resolution, and decision making, with the goal of building high-performing teams. Presented through a lens of Christian ethics, the course will provide sustainable team-based practices that take into consideration the importance of communication and team dynamics in order to successfully navigate complex, changing social and global conditions and situations.  

This course will equip students with innovative strategies that effectively respond to evolving customer expectations brought about by digital transformation. Using the “Jobs to be Done” theory, students will learn to identify, interpret, and meet the social and psychological needs of the customer from a value and customer-driven viewpoint. Students will examine how consumer behaviour influences product and service development and how to adapt processes to meet organizational needs, remain competitive, and enhance the customer experience. 

Your Learning Experience

women in a wheelchair sitting at desk and working on a laptop

Adaptable

• Begin when it suits you
• Study at your own pace
• Competency-based assessment
A professional meeting is taking place in a modern conference room with floor-to-ceiling windows overlooking a wooded landscape. A woman in a black suit is standing at the front of the room, presenting a line graph displayed on a large screen. Five colleagues, seated around a wooden table, are attentively listening, taking notes, and using laptops. The room features sleek black office chairs, built-in shelving with books and plants, and natural wood accents, creating a bright and contemporary workspace.

Applicable

• Christ-centred instruction for ethical leadership
• Relevant course materials created by industry experts
• Transferrable skills for your career
A man in a navy blue sweater takes notes in a notebook while attending a virtual tutoring session on his laptop. On the screen, a young student wearing glasses and a striped t-shirt is engaged in the lesson, holding a pen and looking at the tutor. The desk has math worksheets, a pen holder with various writing utensils, and a wallet, creating a focused study environment.

Connected

• Personal success coach for support and guidance
• Peer-to-peer interaction and networking
• Access to University resources

Meet the Faculty

Meet some of our world class faculty and staff inspiring great minds and changing the world.

Marjanovic, Kelly

Kelly Marjanovic, MA

Director of Instructional Design & Quality Assurance; Part Time Instructor of...
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Certificate Outcomes

This certificate will equip leaders within organizations to not only be adept at navigating technological advancements but also skilled in driving innovation and customer-centric strategies. The comprehensive approach ensures that students are well prepared to tackle the challenges and opportunities presented by the digital age, positioning their organizations for sustained success. 

Upon successful completion, you will receive a certificate in Leadership and Digital Skills Development from Trinity Western University. There are two versions of the certificate, an e-certificate (shareable on LinkedIn) and/or a physical copy.